Braze.com
AI-powered customer engagement platform that unifies data and orchestrates personalized cross-channel messaging at scale.
About
Braze is a leading customer engagement platform that combines data unification, AI-powered decisioning, and cross-channel messaging to help brands deliver personalized customer experiences at scale. The platform includes BrazeAI™ capabilities such as predictive analytics, AI personalized recommendations, and an AI Agent Console for advanced campaign optimization. It serves more than 2,000 global brands across 70+ countries with flexible tiered editions (Go, Select, Pro, Enterprise) designed for companies at any stage of customer engagement maturity.
Core use cases
- Cross-channel customer journey orchestration and personalization
- AI-powered campaign optimization and decision-making
- Customer segmentation and audience activation
- AI type
- AI-enabled
- Primary product type
- Horizontal SaaS Copilot
- Secondary product type
- Workflow Automation Platform
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