Heap.io
AI-powered product analytics platform that automatically captures user interactions and uses AI assistants to surface actionable insights.
About
Heap by Contentsquare is a product analytics platform that automatically captures every user interaction on websites and apps without manual tagging. It features Sense Chat, an AI-powered assistant that allows non-technical users to query analytics data conversationally. The platform uses advanced data science to detect friction points, hidden opportunities, and behavioral patterns, and integrates session replay for full-context user journey understanding.
Core use cases
- Product analytics & user behavior tracking
- AI-assisted insight generation via natural language chat
- Session replay and root-cause analysis of user friction
- AI type
- AI-enabled
- Primary product type
- Analytics & BI Tool
- Secondary product type
- AI Observability Tool
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