Klaviyo.com
AI-first B2C CRM that unifies marketing, service, and analytics with autonomous agents for personalized customer experiences across email, SMS, and WhatsApp.
About
Klaviyo is the autonomous B2C CRM and AI marketing platform that unifies customer data and automates email, RCS, WhatsApp, and mobile push to drive personalized, revenue-generating campaigns. Built with a customer data platform (KDP), real-time signals, and AI agents (Marketing Agent and Customer Agent), it combines a system of record and system of action. The platform serves 196,000+ brands worldwide and processes 2.5B events daily.
Core use cases
- AI-powered email, SMS, and omnichannel campaign automation
- Autonomous customer service and support with revenue recommendations
- Unified customer data platform and real-time marketing analytics
- AI type
- AI-native
- Primary product type
- Vertical SaaS
- Secondary product type
- Agentic Platform
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