ZoomInfo Chorus
Conversation intelligence platform that captures and analyzes sales calls, meetings, and emails to improve team performance and deal outcomes.
About
ZoomInfo Chorus is a conversation intelligence platform powered by 14 proprietary machine-learning patents that helps sales teams capture and analyze customer calls, meetings, and emails. The product drives team performance through identification of winning behaviors, call coaching, and ramp-time reduction, while enabling confident forecasting through automatic CRM sync and competitive insights from voice-of-customer analysis.
Core use cases
- Call and meeting analysis for coaching and skill development
- Deal win/loss analysis and forecast confidence
- Team performance measurement and behavior benchmarking
- AI type
- AI-native
- Primary product type
- Chatbot / Conversational AI
- Secondary product type
- Analytics & BI Tool
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