Tidio.com
AI-powered customer service platform combining live chat, helpdesk, and Lyro AI agent to automate up to 67% of support conversations.
About
Tidio is an all-in-one AI customer service software suite that combines live chat, helpdesk ticketing, and Lyro—an AI agent trained on verified data sources to provide reliable, conversational support. The platform helps businesses automate repetitive inquiries, improve resolution rates, and maintain human touchpoints where needed. Trusted by 300k+ businesses worldwide, Tidio enables companies to handle complex customer questions, capture leads, and scale support without sacrificing customer trust.
Core use cases
- Automate customer service inquiries and support tickets with AI agent
- Generate and qualify leads through proactive conversational flows
- Reduce support team workload by automating up to 67% of conversations
- AI type
- AI-native
- Primary product type
- Chatbot / Conversational AI
- Secondary product type
- Horizontal SaaS Copilot
Product
Sign up free to see product details, features and pricing.
Create free accountCommercial
Sign up free to see pricing model, tiers and contract terms.
Create free accountMarket
Upgrade to Intelligence to see market positioning, target buyers and geographic focus.
Upgrade to IntelligenceTraction
Upgrade to Intelligence to see awards, analyst coverage and ratings.
Upgrade to IntelligenceFunding & Team
Upgrade to Intelligence to see funding history, team size and key executives.
Upgrade to IntelligenceTrust & Compliance
Upgrade to Intelligence to see security certifications, compliance and SLA details.
Upgrade to IntelligenceMarket Context
Upgrade to Intelligence to see competitors, market maturity and press coverage.
Upgrade to IntelligenceSimilar companies
Bland.ai
Enterprise voice AI platform for building and deploying AI phone agents that handle inbound and outbound calls at scale.
PolyAI.ai
Enterprise platform for building, deploying, and managing lifelike voice dialog agents at scale.
Aircall.io
AI-powered platform unifying voice, SMS, and messaging with intelligent agents and real-time coaching for customer communications.
HubSpot.com
AI-powered customer platform that unites marketing, sales, and service with built-in agentic AI agents for growth.
Murf.ai
AI voice generator and text-to-speech API for building voice agents, creating voiceovers, and dubbing video content.